Privacy Policy

Your trust is important to us. Learn how we handle your data.

Last updated: June 1, 2026

1. Information We Collect

When you make a booking at Suncity Clubhouse, we may collect the following information:

  • Full name and contact number of the person making the booking.
  • Flat or house number within the Suncity township for verification purposes.
  • Date, time, and facility selection details related to your booking.
  • Payment transaction screenshots or references uploaded during the booking process.

2. How We Use Your Information

Your information is used exclusively to:

  • Process and confirm your facility bookings.
  • Verify payment and communicate booking status via WhatsApp or phone.
  • Manage facility availability and prevent scheduling conflicts.
  • Improve our services and user experience on this platform.

3. Data Sharing

We do not sell, trade, or share your personal information with any third party. Your data is only accessible to the Suncity Clubhouse management team and authorized administrators of the Mahavir Group.

4. Data Retention

Booking records and associated personal data are retained for a period of 12 months from the date of the booking for record-keeping and dispute resolution purposes. After this period, data may be anonymized or deleted at our discretion.

5. Security

We employ industry-standard security measures to protect your data. All communications between your browser and our servers are encrypted using SSL/TLS. Access to personal data is restricted to authorized personnel only.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data at any time. To exercise these rights, please contact us via the WhatsApp number listed on our website or reach out to the clubhouse management office.

Have questions about our privacy practices?

Reach out to us via the WhatsApp number on our website or visit the clubhouse management office during working hours.